Counter Sales Representative | DAL CAREERS | فرصة للوظائف

Counter Sales Representative  | DAL CAREERS | فرصة للوظائف

Counter Sales Representative

Counter Sales Representative  | DAL CAREERS | فرصة للوظائف

Vacancy Details

Job Title: Counter Sales Representative 
Date Posted: 01/11/2020 
Closing Date: 15/11/2020 
Company: Sudanese Tractor Co. Ltd. 
Job Classification: junior-level (1-4 years) 
Job Category: Sales 
Location: Khartoum 

Position summary:

To provide excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders to achieve sales target and customer satisfaction.

Main Duties & Responsibilities:

Customer Handling 

Receive parts counter orders, phone orders and inquiries with courtesy and provide excellent services and technical support to walk-in customers and recommend repair options to ensure all customer orders are dealt with in a professional and satisfactory way.

Customer Consultation 

Assist and advice customers about products specification to support customer’s decision and ensure the customers receive the right product requested from the first time in order to achieve high level of customer satisfaction.

Products Marketing 

Inform customer of any new products and promotional activities to help increase sales

Repairs Recommendations

Recommend repair options to the customer (new, reman, classic, etc.) in order to ensure customer satisfaction and to increase sales

Orders Processing

Process all orders efficiently in order to ensure smooth sales operations

Parts Invoicing

Invoice the available and received parts and contact customers of it's arrival to ensure quick and timely delivery

Sales Reporting

Generate a daily/weekly/monthly report stating the sales value in order to compare it with the set target, and register the lost sales in the system to help increase efficiency.

Minimum Qualification & Experience:


BSc or Diploma in Engineering Discipline


2 Years as Service Technician or counter sales in similar discipline

Required Skills & Knowledge:

Versatile in Electronic and hard copied Parts Catalogues 
Proficiency in Using MS applications.
Basic knowledge of warehouse policies and Procedures. 
Possess good verbal and written communication skills
Ability to develop and maintain good Customers Relations. 
Problem solving and ability to determine solutions to customers 
Result orientedApply through: DAL Career Website :http://careers.dalgroup.com/career_opportunities/. 
Or send your CV to: [email protected], and mention the position name in the subject filed .
*Only shortlisted candidates will be contacted. 


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