ممثل دعم العملاء Customer Support Representative | CTC Group Careers
Customer Support Representative
 |
| ممثل دعم العملاء Customer Support Representative | CTC Group Careers |
CUSTOMER SUPPORT REPRESENTATIVE
Basic Information
Closing Date: 24 Feb 2021
Job Title: Customer Support Representative
Company: CTC Engineering
Employment: Full-time
Location: CTC Group complex
Job Description
Deliver proper support and services to CTC Engineering customers and dealers with more focus on spare-parts and service areas that eventually leads to more sales of CTC Engineering Products and achieve stated spare-parts sales target.
Job Requirements
Bachelor’s degree in Mechanical/ Electrical engineering or any other relevant degree.
(1-3) years of operational experience in a similar capacity.
Skills & Competencies
Business Acumen (Advanced).
Verbal and written communication (Advanced).
Computer Literacy (Advanced).
Arabic and English Language (Advanced).
Technical expertise in handling maintenance issues related to generators and Technical report writing skills.
Understanding of operational processes and procedures.
Planning and Organising (Advanced).
Problem Solving (Advanced).
Knowledge of Product Manuals/Drawings (Advanced).
Time Management (Advanced).
Willingness to work in remote areas frequently.
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