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ممثل دعم العملاء Customer Support Representative | CTC Group Careers

ممثل دعم العملاء Customer Support Representative | CTC Group Careers



Customer Support Representative
ممثل دعم العملاء Customer Support Representative | CTC Group Careers
ممثل دعم العملاء Customer Support Representative | CTC Group Careers


CUSTOMER SUPPORT REPRESENTATIVE

Basic Information


Closing Date: 24 Feb 2021

Job Title: Customer Support Representative

Company: CTC Engineering

Employment: Full-time

Location: CTC Group complex

Job Description




Deliver proper support and services to CTC Engineering customers and dealers with more focus on spare-parts and service areas that eventually leads to more sales of CTC Engineering Products and achieve stated spare-parts sales target.



Job Requirements




Bachelor’s degree in Mechanical/ Electrical engineering or any other relevant degree.
(1-3) years of operational experience in a similar capacity.




Skills & Competencies



Business Acumen (Advanced).
Verbal and written communication (Advanced).
Computer Literacy (Advanced).
Arabic and English Language (Advanced).
Technical expertise in handling maintenance issues related to generators and Technical report writing skills.
Understanding of operational processes and procedures.
Planning and Organising (Advanced).
Problem Solving (Advanced).
Knowledge of Product Manuals/Drawings (Advanced).
Time Management (Advanced).
Willingness to work in remote areas frequently.



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