Billing Manager مدير الفواتير | MTN Career
Billing Manager مدير الفواتير | MTN Career
Job Category:
Information Technology
Division:
Information System
Location:
Al- Khartoum
Job Summary:
• Billing system administration, operation, availability and efficiency
Description:
- Manage the implementation of Revenue assurance activities, Bill cycle management, Interconnect, Roaming and SIM Management.
- Provide 2nd level support and follow-up with contractors for any System Malfunction or Change Request.
- Oversee and streamline billing and collections processes
- Month-end closing of the billing group information
- Plan and implement quality assurance for all processes
- Special program/billing planning and implementation
- Personnel development; staff meetings
- Staffing discussions and planning/interviews; Team building
- Field Operators’ problem escalation and customer service
- Assist with the implementation of a new billing system
- Monitor activation of new Post-paid Lines.
- Manage SIM Processes. .
- Define SIM technical specs according to business needs.
- Design and Plan all requirements for commercial offers as per business needs.
- Manage the implementation of Revenue assurance activities, Bill cycle management, Interconnect, Roaming and SIM Management.
- Provide 2nd level support and follow-up with contractors for any System Malfunction or Change Request.
- Oversee and streamline billing and collections processes
- Month-end closing of the billing group information
- Plan and implement quality assurance for all processes
- Special program/billing planning and implementation
- Personnel development; staff meetings
- Staffing discussions and planning/interviews; Team building
- Field Operators’ problem escalation and customer service
- Assist with the implementation of a new billing system
- Monitor activation of new Post-paid Lines.
- Manage SIM Processes. .
- Define SIM technical specs according to business needs.
- Design and Plan all requirements for commercial offers as per business needs.
- Motivate, coach and lead teams to ensure that individuals possess the skills and capability required to deliver team objectives.
- Develop and implement policies, and functional procedures pertaining, to the security, maintenance and use of the database and management systems.
- Be responsible for maintaining the information security of MTN physical or information assets that they access, use, or manage as per the company policies
- Mediation Management.
- Stock Management.
Perform Ad-Hoc duties as assigned by management
Job Requirements:
• Bachelor Degree in Computer Science / Information Technology • 3 years of relevant working experience • A strong background in managing Billing Activity in a telecommunications context
Closing Date:
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