فرصة تدريب كول سنتر Call Center | EBS الشركة السودانية للخدمات المصرفية الالكترونية
Dear friends,
 |
| فرصة تدريب كول سنتر Call Center | EBS الشركة السودانية للخدمات المصرفية الالكترونية |
Good Day,
New #internship_Opportunity in "Call Center"
Interested applicants can send their CVs to:
Please make sure that you share the post.
-------------
INTERNSHIP OPPORTUNITY IN CALL CENTER
Electronic Banking Services Co. Ltd.
Training period: 3 months (Paid)
University Degree: BSc. Degree or Diploma
Major: Engineering, IT, Computer Scienece, or any related filed.
Experience: Not Required.
University Degree: BSc. Degree or Diploma
Major: Engineering, IT, Computer Scienece, or any related filed.
Experience: Not Required.
Required Skills
• Effective Communication Skills.
• Arabic & English Language (Writing & Speaking)
• Customer Service Skills.
• Team Player/Cooperative.
Ability to effectively learn and aquire new knowledge and
skills.
.
Interested applicants can send
their CVs at:
with Subject line
"Call Center Intern"
What will you be doing?
• Offer 24/7 customer services to clients (Banks, ATM users and
cardholders, private sector vendors) through ticketing system,
this service includes:
1 - Cards issues management.
2- Handling queries on card not received.
3- Managing lost card calls.
4- Managing calls for re-issue of cards.
5- Enquiries of ATM and POS locations.
6- ATM/POS usage queries.
• Opens and update trouble tickets as necessary, tracking all
customer issues.
• Coordinates with others in the center as appropriate and per-
forms follow-up with customers if necessary.
• Identify and escalate situations requiring urgent attention.
Any other related duties assaigned by direct manager/supervisor.
Requirements:
University certificates transcripts
Closing Date: 25-March-2021
Only Shortlisted will be contacted
إرسال تعليق