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Customer Support Representative | CTC Group Careers

Customer Support Representative  | CTC Group Careers



Basic Information
Customer Support Representative  | CTC Group Careers
Customer Support Representative  | CTC Group Careers



Closing Date: 29 Mar 2021

Job Title: Customer Support Representative

Company: CTC Engineering

Employment: Full-time

Location: CTC Group complex


Job Description

Deliver proper support and services to CTC Engineering customers and dealers with more focus on spare-parts and service areas that eventually leads to more sales of CTC Engineering Products and achieve stated spare-parts sales target.



Job Requirements

Bachelor’s degree in Mechanical/ Electrical engineering or any other relevant degree.
(1-3) years of operational experience in a similar capacity.



Skills & Competencies


Business Acumen (Advanced).
Verbal and written communication (Advanced).
Computer Literacy (Advanced).
Arabic and English Language (Advanced).
Technical expertise in handling maintenance issues related to generators and Technical report writing skills.
Understanding of operational processes and procedures.
Planning and Organising (Advanced).
Problem Solving (Advanced).
Knowledge of Product Manuals/Drawings (Advanced).
Time Management (Advanced).
Willingness to work in remote areas frequently.



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