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Senior Billing Administrator كبير مسؤولي الفواتير | MTN Career

 Senior Billing Administrator كبير مسؤولي الفواتير |  MTN Career


 Senior Billing Administrator

Senior Billing Administrator كبير مسؤولي الفواتير |  MTN Career
 Senior Billing Administrator كبير مسؤولي الفواتير |  MTN Career

Job Category: 
Information Technology
Division: 
Information System
Location: 
Al- Khartoum
Job Summary: 
• Full billing system processes availability, Efficiency and accuracy
Description: 
  1. Manage the implementation of Revenue assurance activities, Bill cycle management, Interconnect, Roaming and SIM Management.
  2. Test new nodes and configuration.
  3. Insure full billing system availability.
  4. Define new Offers and profiles according to company needs, process and procedure.
  5. Perform all stock processing support.
  6. Perform Bill cycle according to the process and procedure with 100% accuracy.
  7. Provide 1st level support for all billing system stakeholders.
  8. Monitor activation of new post-paid Lines.
  9. Coordinate and arrange the workflow between the employees
  10. Implement projects related to ready-made packages.
  11. Act as 2nd level support through coordinating and following up with application vendors for any System Malfunction.
  12. Create, document and implement unit test plans, scripts, and test harnesses.
  13. Create and maintain technical documentation using defined technical documentation templates.
  14. Process SIM Management according to the company needs.
  15. Develop applications to enhance billing operations.
  16. Perform all security checks for the platform and the Service.
  17. Assist and follow up in upgrading the platform and the service.  
  18. Participate in new extension design

  19. Participate in new services implementation.
  20. Administer the user access across all billing system components 
  21. Develop new services according to business needs
  22. Develop interfaces with other systems if necessary.
  23. Followed up with team members and support regarding system failures.
  24. Install, test and check results of new functions on systems.
  25. Monitor all SLA’s.
  26. Provisioning System Administration & Management.
  27. Mediation System Administration & Management.
  28. Design plans to automate operations.
  29. Monitor all third parties and contractors operations.
  30. Supports and train Administrators by providing advice, coaching and educational opportunities.
  31. Supervise new Billing Administrators & ensure operation according to the company policies, processes and standards.
  32. Be responsible for maintaining the information security of  MTN physical or information assets that they access, use, or manage as per the company policies
  33. Ensure all service requests are served in alignment with ITSM standard using the proper available tools
  34.  

Job Requirements: 
• Bachelor Degree in Computer Science / Information Technology • 2 years of relevant working experience
Required Skills: 
• Computer Literacy • SQL/PL-SQL, UNIX Administration, shell scripting. • Relationship Management Skills • Good command of English (Oral and Writing)
Closing Date: 
Wednesday, March 17, 2021
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