Electronic Services Specialist | Zain jobs وظائف شركة زين

Electronic Services Specialist | Zain jobs وظائف شركة زين
Electronic Services Specialist | Zain jobs وظائف شركة زين
Electronic Services Specialist | Zain jobs وظائف شركة زين

Division:SDSJob Code: 
Department/Section:Digital ServicesJob Level:Entry
Position Title:Electronic Services SpecialistJob Hierarchy: 
Job Title:Electronic Services SpecialistLocation:Head Office
Reports to:Electronic Services Team Leader

Key tasks &; Responsibilities:

  • Identify/create business opportunities related to Digital transformation, innovation & Electronic services.
  • Develop business case as required & Prepare annual budget/forecast and business plan for all electronic services and products.
  • Follow up on project implementation seeking closure, and oversee the design and implementation of electronic services.
  • Managing the contracts and relationship with supplier the way best serve the business.
  • Develop and manage electronic services and products lifecycles.
  • Benchmark e-services solutions with the others in the market place.
  • Produce periodical KPI reports, and as other reports that support decision making.
  • Support directly achieving the targets, engaging with customers for proposals and business opportunities development, in coordination with corporate sales units.
  • Drive standardized processes to increase e-services projects success level, improve transparency, and ensure effective resource allocation.
  • Ensure compliance with all applicable policies & regulatory requirements in information security.

What Do You Need to Qualify

Personal Specifications
  • B.S.c. in Information Technology, Electrical & Electronics Engineering or any related field. 
  • MSc/ MBA or any professional certification is an advantage.
  • Mobile Telecom or IT, Digital services background. 
  • Business Development experience and knowledge is an advantage. 
  • Previous experience of PM is mandatory. 
  • 2-3 years of experience in product development/management, business analysis, marketing or any relevant field
  • Knowledge of digital technologies (cloud, Block chain, AI, etc..).
  • Experience in developing functional and non-functional requirements
  • Experience working closely with team members during development and product launch
  • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements

Min 2 years


  • Ability to explore, analyze and utilize various software platforms from an end user perspective
  • Ability to work independently and jointly in unstructured environments in a self-directed way
  • Ability to take a leadership role on projects

Must have the ability to understand customer needs and turn them into technical and system requirements.

- Must have very good presentation skills

-Understanding of Technology & Commercial road map.

- Must have strong interpersonal abilities and should like to work with many different people

- Experience in a pressurized working environment with the ability to resolve unexpected conflicting demands in a rapidly changing environment

- Suitability as a role model, self-motivated and a team player

- Must demonstrate the ability to do multi-tasks while be able to produce accurate documents and reports for management

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