IT Infrastructure Planning & Deployment Advance Specialist | Zain jobs

IT Infrastructure Planning & Deployment Advance Specialist | Zain jobs
IT Infrastructure Planning & Deployment Advance Specialist | Zain jobs



Zain SD

Job Description

Accountable to the IP/IT Infrastructure Planning & Deployment Manager to manage the Planning, Deployment and configuration of technology infrastructure elements in alignment to the business demand, technology architecture and roadmaps. Also handling of all IT Infrastructure projects to ensure the planned deliverables of the projects are met and in accordance to Zain business strategy

Key Tasks/Accountabilities:

  1. Manage the deployment and configuration of infrastructure elements, including, nodes, storage & backup systems, servers, virtualization, operating systems, data centre systems, security systems, cloud services and related tech. equipment as per the design (HLD and LLD).
  2. Participate in the technology business planning cycle through identification of project plans and cost estimates
  3. Participate in demand planning and management committee for feedback on development and project prioritization when needed.
  4. Lead the deployment projects’ life cycle, manage infrastructure development through vendors (in case of out-tasking/outsourcing), assess vendor performance and provide regular reports and feedback to program management governance (PMO) and vendor management.
  5. Responsible for the in-house development / deployment of the IT Infrastructure projects and to ensure proper execution.
  6. Lead acceptance tests (unit, platform, integration and operation) and ensure smooth handover to operations
  7. Ensure 3rd level support is provided to IT Infrastructure Operations in coordination with vendors as needed.
  8. Ensure capacity upgrades are performed in line with planning service capacity management guidelines and current capacity status.
  9. To contribute in the design and implementation of testing systems that mirror the live environments
  10. Lead the implementation of disaster recovery and business continuity projects.
  11. Ensure effective implementation of strategic projects (part of the technology roadmap)
  12. Lead the deployment and configuration of Core IP Network infrastructure elements, including; core routers, core switches, firewalls , internet links, network appliances and potentially virtualization.
  13. Support in business acceptance tests for all IT & IP infrastructure systems- UAT (user acceptance tests).
  14. Work closely with Managed service team to achieve department KPIs & targets.
  15. Contribute in the effective management, motivation and development of the team resources by liaising closely with the key line management, personnel and other relevant parties within the IT Infrastructure to ensure problems/ issues are identified and resolve or apparently escalated at an earlier stage.
  16. To be fully accountable for the quality, accuracy timeliness and effectiveness of reports, and KPI’s.
  17. Supervise and coach the team members and set their yearly target and conduct the performance review (SMART-I’s) on regular basis.
  18. Ensure compliance with all applicable policies & regulatory requirements in information security.

What Do You Need to Qualify

  • Bachelor Degree in Computer Science, Engineering, IT, IS or any related technical field.
  • Minimum 3 years of relevant experience in a similarly sized telecommunications Development IT environments with at least 3 years of hands-on experience in technical projects delivery with demonstrated success.
  • Broad understanding of the Mobile Telecommunication industry, Local and international market conditions, regional political climate and communications regulatory policies.
  • Knowledge of IT infrastructure (Virtualization, Cloud, Servers, Storage, Databases, Backup systems, IP Networks, IP Core)
  • Project Management lifecycle
  • Good understanding of best practice in Change Management processes and methodologies.
  • Understanding of GSM mobile operations, products and services.
  • Process improvement and management.
  • SLA enforcement and measurement.
  • Vendor Management.
  • Identify customer’s requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction
  • Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties
  • Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions within ourselves and in our relationships.
  • Ability to work under pressure.
  • Project Management skills

About Us

About Zain Sudan:
The country’s leading operator was established in 1997 and today serves More than 16 million customers as of 31 August 2020, reflecting a market share of more than 48%. Possessing the country’s most advanced voice and data network, the operator’s network extends to an impressive 90% of the population with 2G, 3G and LTE sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Sudan the most dynamic products and services. The foundation of Zain Sudan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Sudan workforce, the company is committed to employing high caliber people as well as nurturing the finest Sudan talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Sudan please visit www.sd.zain.com

Vacancy Type

Full Time Employee

Job Expires


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