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Customer Service Manager | MAS Group jobs

Customer Service Manager | MAS Group jobs
Customer Service Manager | MAS Group jobs
Customer Service Manager | MAS Group jobs



Customer Service Manager


The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.


Responsibilities
  • Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
  • Establish performance benchmarks and hold the team to those goals
  • Resolve customer conflicts and handle escalation procedures

Qualifications
  • Bachelor's degree or equivalent experience
  • Preferrable has worked within the heavy machinery industry
  • 3+ years of customer service
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
تعليق واحد
إرسال تعليق
  1. سلام عليكم ورحمة الله وبركاته
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إرسال تعليق

الاسمبريد إلكترونيرسالة