ICT Assistant | المجلس النرويجي للاجئين

ICT Assistant | المجلس النرويجي للاجئين

ICT Assistant | المجلس النرويجي للاجئين
ICT Assistant | المجلس النرويجي للاجئين

Job Identification

Job Category
Posting Date
11/16/2021, 10:19 AM
Apply Before
11/30/2021, 10:19 AM
Degree Level
Bachelor's Degree
Job Schedule
Full time

Job Description

ICT Assistant Sudan Khartoum

The Norwegian Refugee Council has an interesting and rewarding opportunity to be part of our newest country of operation - Sudan.

The NRC has recently re-registered to operate in Sudan, and is currently in country start-up phase, conducting assessments and designing the first steps of the programme. Focus will be given to people displaced by conflict, refugees, and vulnerable migrants, and potential geographical areas of work will be Khartoum state, South Kordofan and Blue Nile on a first phase, with the idea to expand to other States.

As a priority, NRC is therefore hiring a ICT Assistant to be part of establishing NRC's programme in Sudan.

Duties and Responsibilities
Adhere to NRC policies, tools, handbooks and guidelines.
Prepare and develop status reports as required by management.
Ensure proper filing of documents.
Provide help desk support to all users on IT issues.
Maintain the existing Asset Registry to track all ICT & Non ICT equipment’s.
Preparation and release of ICT resources to authorized users as approved.
Diagnosis and resolution of hardware, software or connectivity problems.
Provide support to the office staff upon request in the use of systems and applications.
Schedule regular computer-related service & maintenance.
Setup internet connectivity for all staff as well as visitors.
Performs other duties, as required or as requested by line manager.

Required skills
Bachelor in Information Technology or related field.
Minimum of 2years relevant work experience.
College / University, Bachelor's degree in Information Technology or related field.
Demonstrate proficiency in providing user support for all typical office ICT specially LAN/WAN/VSAT/Wireless technologies, Cisco Switches & Routers.
Good communication and interpersonal skills.
Ability to keep up to date with modern trends in technology and match this with internal specifics.
Possess cultural awareness and sensitivity.
Ability to analyze, troubleshoot, support and implement technical solutions at all levels.
Ability to work independently and as part of a team.

We can Offer
Duty Station: Country Office, Sudan
Salary/Benefits: NRC offers a competitive compensation and benefits package
NRC may be required to verify the identity of its partners and employees to check they have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.
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ICT Assistant | المجلس النرويجي للاجئين

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