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Call Center Agents |وظائف الامارات

Call Center Agents |وظائف الامارات

Call Center Agents |وظائف الامارات
Call Center Agents |وظائف الامارات


We are hiring!

Role: Call Center Agents

Openings: 12

Work Location: Sharjah


Positions:

Contact Center Agent – Arabic and English speaker Emirati Dialect

Job Description:

Answer incoming calls and respond to customer’s emails

Management and resolve customer complaints/queries

Identify and escalate issues to supervisors

Provide service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints

Document all call information according to standard operating procedures

Follow up customer calls where necessary

Complete call logs and reports

Other duties as assigned



Requirements:

·       Prior experience working as a Contact Center Executive.

·       Excellent communication and interpersonal skills.

·       Contact Center experience will be a plus (1-2 years)

·       Mandatory Languages: Arabic and English   

·       Own visa/dependent visa will be a plus

Please send your CV if you meet the requirements do send the profile to 


[email protected]


 with the subject "ShjTF00152"

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الاسمبريد إلكترونيرسالة