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Receptionist | Greggs Group | وظائف الامارات

Receptionist  | Greggs Group | وظائف الامارات
Receptionist  | Greggs Group | وظائف الامارات
Receptionist  | Greggs Group | وظائف الامارات



Greggs Group | Full time
Receptionist

Dubai, United Arab Emirates | Posted on 06/01/2022



Job Description




Responsibilities:


• Achieve positive outcomes from Guest queries in a timely and efficient manner


• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required


• Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments


• Demonstrate a high level of customer service at all times


• Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts


• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy • Comply with hotel security, fire regulations and all health and safety legislation


• Act in accordance with policies and procedures when working with front of house equipment and property management systems


• Follow company brand standards


• Assist other departments, as necessary




Requirements




Requirements:


• Previous experience in a customer-focused industry


• Completed high school certificate or equivalent


• Positive attitude and good communication skills


• Commitment to delivering a high level of customer service


• Excellent grooming standards


• Ability to work on your own and as part of a team


• Competent level of IT proficiency

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