Read Sea Area B2B Specialist | وظائف شركة Sudani

Read Sea Area B2B Specialist | وظائف شركة Sudani
Read Sea Area B2B Specialist | وظائف شركة Sudani
Read Sea Area B2B Specialist | وظائف شركة Sudani

Apply Before : 5 سبتمبر، 2022

Job Description

Position information
Position Name (Title): Specialist. Read Sea Area B2B
Sector: Commercial
Division: Regions Operations
Unit: Eastern Operations
Location: Port Sudan

Position Reporting Lines:
➢ Area Manager
➢ Responsible for Corporates (generating new sales opportunities, managing corporate accounts, agent’s needs,
Customer needs)

Main Job Purpose:
The Specialist Read Sea Area B2B oversees sales activities and develops relationships with customers. Sales account
managers are responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities.

Duties & responsibilities:
• Presenting Sudani services to customers.
• Manage a portfolio of accounts to achieve long-term success in customers relationship
• Generate new business using existing and potential customer networks(upselling, cross-selling)
• Set and track sales account targets, aligned with company objectives
• Receive customer requests and inquiries and determine their actual needs
• Coordinate with back office for activation of new corporate service
• Work with the different department to ensure that customer needs is understood and satisfied
• Following with customers up to receive the service requested
• Receive customer Complains and follows up with different parties to solve customer issues &and guarantee
their satisfaction
• Follow up on corporates bill distribution and Collection
• Prepare Customer accounts reports
• Preparing proforma invoice as per customer request.
• Prepare regular Visits to customers.
• Prepare Corporate campaign and seminars
• Review Contract with the customer and create a new customer profile for short code
• Monitoring the client’s budget, explaining costs, and negotiating new terms if necessary
• Keeping up on trends, changes, and competitor actions that might affect their client
• Providing progress reports to clients and upper management
• Teaching junior employees how to service the account

Functional Competencies
• Flexibility and adaptability
• good communication skills
• Performance Management skills
• Teamwork skills
• Taking Initiative.

Technical Competencies
• Understanding of the market in a general sense.
• Work under pressure
• Advance Computer skills
• Knowledge of Human Resource practices

Job Requirements
• Bachelor’s degree in telecom/IT/Marketing/ Business Administration or other related educational fields.

• Minimum 0-1 years of experience, Admirable Background in marketing and sales techniques and tools with strong
competence in customer care perception.
• Sound knowledge in reporting and presentation techniques.
Languages: Excellent English and Arabic


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