مدير السياسات والعمليات والإجراءات | وظائف شركة MTN

مدير السياسات والعمليات والإجراءات |  - MTN Sudan

🌟 Shape the Future of Operations at MTN Sudan

Join the MTN Sudan team and become part of a thriving, forward-thinking organization that champions innovation, operational excellence, and professional growth. We’re looking for a highly skilled and motivated Manager: Policy, Process & Procedures to lead and optimize our business process framework.

This is your chance to play a pivotal role in shaping how MTN Sudan operates across departments, helping us meet both internal goals and customer expectations through strategic process design and improvement.

🎯 Core Purpose of the Role

As Manager: Policy, Process & Procedures, you will be responsible for overseeing process management and continuous improvement initiatives. Your key mission is to plan, design, and implement efficient processes that align with MTN’s strategic objectives, enhance productivity, and improve service delivery.

You'll also lead efforts to ensure that organizational policies and procedures are compliant, scalable, and meet both operational and customer standards.

🎓 Educational Requirements

• Bachelor’s degree in a relevant Social Science discipline

• Fluency in English is required

• Certifications or training in project management and/or process management are highly desirable

💼 Experience Required

• At least 5 years of total experience

  • Minimum 3 years in the telecommunications or related industry

  • 3 years of assurance or process improvement experience is preferred

🧠 Key Skills & Competencies

• Strong understanding of process analysis, optimization, and documentation

• Experience in change management and policy implementation

• Project management skills and a detail-oriented mindset

• Effective leadership and communication skills

• Ability to work cross-functionally and meet strategic business goals

📩 How to Apply

🌐 Why MTN Sudan?

MTN Sudan is more than just a telecom company—we are a hub of innovation, opportunity, and excellence. We empower our team members to lead transformation in the telecom sector, contribute meaningful change, and grow professionally through structured learning and collaborative environments.

🚀 Apply Today and Be a Leader in Business Transformation

If you're passionate about operational excellence and ready to drive real impact, MTN Sudan is the place for you. Join us before June 30, 2025, and take your career to the next level.

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